+234 803 732 5673
Fast Delivery

Privacy Policy

Last updated: 9/17/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Personal information (name, email, phone number, address)
  • Payment information (processed securely through Paystack)
  • Medical information (prescriptions, health conditions) when voluntarily provided
  • Usage data and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send important updates about your orders and account
  • Improve our services and user experience
  • Comply with legal obligations and pharmacy regulations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With delivery partners to fulfill your orders
  • With payment processors to process transactions
  • With healthcare providers when required for prescription verification
  • When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing through certified providers
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Request a copy of your data
  • File a complaint with relevant authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website integrates with third-party services including Shopify, Paystack, Google OAuth, Facebook Login, and Apple Sign In. These services have their own privacy policies that govern their use of your information.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

eCare Pharmacy

Email: support@ecarepharmacy.com

Phone: +234 (080) 3 732 5673

No 4 Odolowu Street, off Apapa Oshodi Express way, Ijesha Surulere Lagos