1. Delivery Areas

We currently deliver to the following locations:

• Lagos State: All LGAs including Lagos Island, Victoria Island, Ikoyi, Lekki, Surulere, Ikeja
• Abuja (FCT): All districts including Garki, Wuse, Maitama, Asokoro
• Other States: Major cities in Ogun, Oyo, Rivers, Kano states
• Nationwide: Available for prescription medications via courier services

2. Delivery Options

3. Free Shipping

Enjoy free shipping on:

• Orders above ₦50,000 (Lagos and Abuja)
• Orders above ₦75,000 (Other states)
• Prescription medications for chronic conditions
• Bulk orders for healthcare institutions

4. Special Handling

Certain products require special handling:

• Cold Chain: Vaccines and temperature-sensitive medications
• Controlled Substances: Require signature and ID verification
• Fragile Items: Medical devices and glass containers
• Bulk Orders: Large quantities may require special arrangements

5. Order Processing

Our order processing timeline:

1. Order Confirmation: Immediate email confirmation
2. Prescription Verification: 1-2 hours for prescription orders
3. Packaging: 2-4 hours during business hours
4. Dispatch: Same day for orders before 2PM
5. Delivery: Based on selected delivery option

6. Delivery Requirements

For successful delivery:

• Someone must be available to receive the package
• Valid ID required for prescription medications
• Accurate delivery address and phone number
• Clear delivery instructions for gated communities

7. Tracking Your Order

Stay updated on your delivery:

• SMS notifications at key delivery milestones
• Email updates with tracking information
• Real-time tracking through our website
• Customer service support for delivery inquiries

8. Delivery Support

Need help with your delivery? Contact our shipping team: