1. Acceptance of Terms
By accessing and using eCare Pharmacy's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials on eCare Pharmacy's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
3. Prescription Services
eCare Pharmacy provides prescription medication services subject to the following conditions:
- Valid prescriptions from licensed healthcare providers are required
- We reserve the right to verify prescriptions with prescribing physicians
- Controlled substances are subject to additional verification requirements
- We may refuse to fill prescriptions that appear fraudulent or inappropriate
- Prescription transfers are subject to applicable laws and regulations
4. Account Registration
To access certain features of our service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
5. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason. Payment terms include:
- Payment is required at the time of order placement
- We accept major credit cards, debit cards, and bank transfers
- All prices are in Nigerian Naira (NGN) and include applicable taxes
- Prices are subject to change without notice
- Promotional offers are subject to terms and conditions
6. Shipping and Delivery
We provide delivery services subject to the following terms:
- Delivery times are estimates and not guaranteed
- Delivery fees vary based on location and order value
- Someone must be available to receive the delivery
- We may require signature confirmation for certain medications
- Risk of loss transfers to you upon delivery
7. Returns and Refunds
Due to the nature of pharmaceutical products, returns are limited:
- Prescription medications cannot be returned once dispensed
- Over-the-counter products may be returned within 30 days if unopened
- Defective or damaged products will be replaced or refunded
- Refunds will be processed to the original payment method
- Shipping costs are non-refundable unless we made an error
8. Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to unlawful acts
- To violate any international, federal, provincial, or state regulations or laws
- To transmit or procure the sending of any advertising or promotional material
- To impersonate or attempt to impersonate another person
- To engage in any other conduct that restricts or inhibits anyone's use of the website
9. Disclaimer
The materials on eCare Pharmacy's website are provided on an 'as is' basis. eCare Pharmacy makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
10. Limitations
In no event shall eCare Pharmacy or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on eCare Pharmacy's website, even if eCare Pharmacy or an authorized representative has been notified orally or in writing of the possibility of such damage.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Nigeria and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
eCare Pharmacy
Email: legal@ecarepharmacy.com
Phone: +234 (080) 3 732 5673
No 4 Odolowu Street, off Apapa Oshodi Express way, Ijesha Surulere Lagos